APUA to stop disconnections for 3 months

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The Antigua Public Utilities Authority will stop disconnections for three months and reconnect recently disconnected customers as residents brace for the fall out from COVID-19.

The Cabinet took a decision to enlist APUA’s assistance to cushion the pain of unemployment which many workers face as the hotels close, the airlines lay-off staff, other businesses contract and shorten workweeks, reducing or eliminating salaries and wages. The APUA has agreed:

  1. To cease all disconnections of APUA water and electricity to households for a period of three months;
  2. To re-connect those APUA customers who have been recently disconnected (except for theft of services);
  3. To reduce by 20% the cost of electricity to households for a period of three months or for April, May and June 2020.
  4. Customers are encouraged to continue to make payments to APUA, if they continue to be employed, since the moratorium on payments will cause the customers’ debt to APUA to accumulate and become payable in the future.

The Cabinet has taken this decision to provide households—wherein breadwinners have lost their income because of the effects of the COVID-19—with a period to lessen the pain which has been inflicted on families. The dreaded disease has changed many circumstances, crippled economies and affected the entire globe.

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